Friday, 30 June 2017


CivvyStreet is The Royal British Legion’s online Employability service which is available at As well as a wealth of information about funding, careers and employment, registration provides beneficiaries with a personal account with access to several interactive services such as an online CV builder, thousands of current job vacancies, funding such as The Royal British Legion Employment Support Grant Scheme and a mentoring service.

Did you know that if a spouse or partner needs assistance with funding to complete a course leading to employment, they can also apply for funding as well as access all the other services?  Please tell them about CivvyStreet and ask them to register at

For more information, please visit the website and be sure to visit our Twitter & Facebook pages for up to date posts about CivvyStreet.

SSAFA Mentoring for Service Leavers

SSAFA Mentoring can motivate, support and empower service leavers who are leaving the Forces.

Whether you are leaving on a medical discharge, are an early service leaver or have come to the end of your career, mentoring is a powerful tool to help achieve your true potential outside the military.

SSAFA will give you one-to-one support during your transition onto Civvy Street and afterwards for up to one year. During that time your mentor will support you to achieve your personal goals as you move into civilian life.

For further information CLICK HERE

The Frontline Walk - Raise Money for the ABF - 4th October to 15th October 2017

Sign up to the Frontline Walk to follow in the footsteps of those who fought on the Western Front and walk along the major battle sites which played such a big part in shaping Britain and Europe as we know it today.

The Frontline Walk challenges you to walk 100km in three days across the Western Front of France and Belgium. Not a challenge for the faint-hearted it will push you physically and emotionally as you follow in the footsteps of those who fought 100 years ago. Starting at Lochnagar Crater and finishing at the Menin Gate with the Ceremony of the Last Post, this tough but poignant event will leave you with memories that will last a lifetime.

Window Restrictors in Service Family Accommodation - Important - Window Safety Check Required

As we approach the warmer months of the year, it is really important to check that the window restrictors in the upstairs of your property are working correctly, especially if you have children.

You can do this by:

- Engaging the window restrictor (putting the lock/latch on) and trying to fully open the window. The restrictor should only allow the window to be opened a small way

- Look at your window restrictor. It should have the BS kite safety mark stamped on it (shown below)

If you are concerned that your window restrictor is not working correctly please call us on
0800 707 6000 option 1.
If you are moving into your property, your Accommodation Officer will check the window restrictors for you and show you how they work.

Thursday, 29 June 2017

Medway Council Domestic Abuse Helpline

No one should have to suffer abuse. Everyone has the right to be treated with respect and dignity. And the earlier you report abuse, the less harm someone will suffer.

Medway Council's adult social care team will support you with any concerns you might have about abuse or neglect in adults.

How to report abuse

If you are worried - report it. Staff are available 24 hours a day, 7 days a week to talk to you about your worries.

To contact the Helpline:

Phone 01634 334466 (Text relay 18008 01634 334466) Monday - Friday 9pm -5pm

Or phone 03000 419191 (Text relay 18008 03000 419191) outside of these hours.


If you think a crime is being committed, or someone is in immediate danger contact the emergency services on 999.

The National Centre for Domestic Violence (NCDV)

The National Centre for Domestic Violence (NCDV) provides a free, fast emergency injunction service to survivors of domestic violence regardless of their financial circumstances, race, gender or sexual orientation.

The service allows anyone to apply for an injunction within 24 hours of first contact (in most circumstances). We work in close partnership with the police, local firms of solicitors and other support agencies (Refuge, Women’s Aid etc) to help survivors obtain speedy protection.

For further information CLICK HERE

Tuesday, 27 June 2017

Domestic Abuse - Guidance and Support for the Armed Forces Community - Additional Information in Nepali

Visit the website HERE

RBL Poppy Shop

Poppy Shop is the online store for The Royal British Legion and all purchases made from the Poppy Shop help to fund the work of the Legion, providing practical support and advice to Service personnel, past and present, and their families.

The Legion spends nearly £1.4 million a week delivering health and welfare support so every penny helps. Please include a donation when you reach the checkout.

More information about The Royal British Legion and its work can be found on the Legion's website at

Find the Cheapest Fuel in Your Area

To find the cheapest fuel in your area,

Little Trooper Treasures - New App

This weekend we launched a brand new, free, easy to use iPad app that is available now exclusively to serving British Armed Forces families.

We know that serving parents are so frequently away from home and often communications can be limited or sporadic. We also know that a bedtime story is one of the most important times to a child.

So.....we teamed up with Harper Collins Children's Books to bring you Little Troopers Treasures; it will make story time precious every day and will ensure children never miss a bedtime story from their parents again; they can watch the recordings over and over whenever they miss their mummy or daddy.

Download the app on your iPad HERE

Status of EU Citizens in the UK: What You Need To Know

Since the result of the referendum last summer, the UK government has made it absolutely clear how important it is that we secure, as early as possible, both the rights of EU citizens in the UK and UK nationals in EU Member States.

There is no need for EU citizens living in the UK to do anything now. There will be no change to the status of EU citizens living in the UK while the UK remains in the EU.

If you would like to find out the latest information, CLICK HERE  or sign up for email updates.

Ripple Pond - June 17 Newsletter

A Self-Help Support network for the adult family members of physically or emotionally injured Service Personnel and Veterans.

To read the June Newsletter CLICK HERE

Pet Loss Support for Children

Children and young people can become very attached to pets for a variety of reasons…

When a pet dies, it may be a child or young person’s first experience of the death or loss of something close to them.

They may feel that they have lost their best friend, an important member of their family and they may feel very sad and lonely. Feelings of numbness, disbelief and denial may be common. Sometimes anger or guilt may also be felt for something they did or said that makes them think they contributed to the death.

Monday, 26 June 2017

Living and Working in Germany - Resettlement Guide

There is a growing community of Service Leavers in Germany, which on average increases by over a hundred each year. This Sector Briefing and the linked websites offer invaluable advice and information, on German bureaucracy and administrative actions required for settling in Germany; (German governmental site); and (American site); In addition and complimentary to these is a website dedicated to supporting the British Forces, including veterans, in Germany - For specific veteran information - 

Medway Adult Education

The new Medway Adult Education course directory has just been released and includes a number of new courses, visit to find out more.

Medway Adult Education offers an array of new courses for 2017/18 including a number in Media and Special Interests such as:

G02100117A - Psychology - an introduction
G06100117A - Coding - for beginners
G09100317A - Electric rock guitar
G11100117A - Making sense of politics
G09100517A - Film studies - beginners
G09100417A - Journalism - beginners
R12101317A - Latin - taster for complete beginners
R09107517A - Printmaking for beginners
R09104817A - Writing a blog - one day workshop

Wednesday, 21 June 2017

Smokefree Homes

Protect children from secondhand smoke and make your home smokefree.

To watch a short video from Medway Council and make a Smokefree Homes Pledge, CLICK HERE

Beat Stress, Feel Better

Practical toolkit to men's self-care and peer support, 'Beat Stress, Feel Better', covering the key areas of wellbeing such as work, relationships and home life.

To read the booklet online CLICK HERE

Alcohol Myths Quiz

To test your knowledge CLICK HERE

Breastfeeding Support Network

Breastfeeding isn’t always easy but there are so many benefits, which is why doctors recommend baby is breastfed to at least 6 months. If you’re struggling, need motivation, have questions or simply want to meet other mums to talk to about breastfeeding then we’re here to help.

There are so many ways you can get help in Medway. You can go to a local breastfeeding group, talk to a local peer supporter, get our Baby Buddy app which is packed full of advice and resources and watch helpful films that will answer all your questions about breastfeeding.

If you want to chat to someone one on one then text us on 07908 817 569, call 01634331054 or email to make an appointment

For further information including helplines and a calendar of drop-in clinics CLICK HERE

SSAFA - Additional Needs and Disability, A Guide for Service Families

To view, download or print the guide

Calories in Alcohol

Did you know a standard glass of wine can contain as many calories as a piece of chocolate, and a pint of lager has about the same calorie count as a packet of crisps?

The average wine drinker in England takes in around 2,000kcal from alcohol every month.

Drinking five pints of lager a week adds up to 44,200kcal over a year, equivalent to eating 221 doughnuts.

You can find out the calories in many more drinks using the Drinkaware unit and calorie calculator.  

For further information CLICK HERE

Give Blood and Save Lives

Click HERE to find your nearest venue and make an appointment

Defence Discount Service: Nissan Qashqai Discount

The 5-Second Rule that Dog Owners Need to Know

Union Jack Club Weekend Offers (London)

020 7928 4814

Using Public WiFi Safely

Action Fraud Alert

Action Fraud is the UK’s national reporting centre for fraud and cyber crime where you should report fraud if you have been scammed, defrauded or experienced cyber crime.

Action Fraud Alert is provided by the National Fraud Intelligence Bureau which is run by the City of London Police as a national service. You can register to receive direct, verified, accurate information about scams and fraud in your area.

Tuesday, 20 June 2017

Monday, 19 June 2017

Start Your Own Business - Dependants of the Armed Forces Community

For further information CLICK HERE

How to Cope in Extreme Hot Weather

Most of us welcome hot weather, but when it's too hot for too long there are health risks. If a heatwave hits this summer, make sure the hot weather doesn't harm you or anyone you know.

Thursday, 15 June 2017

Little Troopers

Little Troopers is a registered charity supporting all children with parents serving in the British Armed Forces, regular or reserve. They provide fundamental resources, initiatives and events to ease and aid repeated separation periods aiming to keep parent and child connected and bonded even when miles apart.   

Wednesday, 14 June 2017

Families Deployment Support Guide

To read, download or print this guide, CLICK HERE

Contact a Family

Contact a Family is a national charity for families with disabled children, providing information, advice and support. The charity brings families together so they can support each other and campaigns to improve their circumstances, and for their right to be included and equal in society.

For further information CLICK HERE

Monday, 12 June 2017

Dartford Crossing Closures

Motorists using the Dartford Crossing and QEII Bridge are being warned of disruption throughout this week, from Monday 12th June to Saturday 17th June,

For further details of the various closures  CLICK HERE

What is Slapped Cheek Syndrome?

Symptoms of slapped cheek syndrome usually develop 4-14 days after becoming infected, but sometimes may not appear for up to 21 days.

Initial symptoms

Some people with slapped cheek syndrome won't notice any early symptoms, but most people will have the following symptoms for a few days:
- a slightly high temperature (fever) of around 38C (100.4F)
- a runny nose
- a sore throat
- a headache
- an upset stomach
- feeling generally unwell

The infection is most contagious during this initial period.

In adults, these symptoms are often accompanied by joint pain and stiffness, which may continue for several weeks or even months after the other symptoms have passed.

After a few days, a distinctive bright red rash on both cheeks (the so-called "slapped cheeks") normally appears, although adults may not get this.

By the time this rash develops, the condition is no longer contagious.

After another few days, a light pink rash may also appear on the chest, stomach, arms and thighs. This often has a raised, lace-like appearance and may be itchy.

The rashes will normally fade within a week or two, although occasionally the body rash may come and go for a few weeks after the infection has passed. This can be triggered by exercise, heat, anxiety or stress.

CLICK HERE for more information on the NHS Choices website.

Thursday, 8 June 2017

National Citizen Service (NCS)

National Citizen Service (NCS) is open to all 16 and 17-year-olds in England.

If you're in that age bracket, it can help you build your skills for work and life, while you take on new challenges and meet new friends.

It runs in the spring, summer and autumn. You’ll have a short time away from home and take part in a team project that will help your community.

NCS brings together young people from different backgrounds and helps them develop greater confidence, self-awareness and responsibility. It encourages personal and social development by working on skills like leadership, teamwork and communication.  Participants develop a social action project to deal with a local issue they’re passionate about, and spend 30 hours putting the project into action in their community.

NCS only lasts around 4 weeks, with breaks in between, so there's plenty of time for music festivals and the family holiday. The whole NCS experience costs just £50, including food, activities and accommodation, with financial assistance available too. 

Make NCS a part of your summer!

If you’re 16 or 17, you can take part in NCS.

Visit the NCSYES WEBSITE and sign up to receive more information on the Summer 2017 programme and details of how to get involved.

Living in Service Family Accommodation (SFA)

If you are living in Service Family Accommodation, your CarillionAmey Accommodation Officer (AO) is your key point of contact on the ground.  Their role is instrumental in making sure that you and we are looking after your home from the moment you move into it to the moment you move out.  Our AOs are often your first point of contact and make a real difference to the smooth running of your move in and out. We now have a large team of 138 people working as AOs or in supporting roles and we’re running on-going training to ensure they have both the technical expertise you need as well as being customer focused.
Each AO looks after between 250 to 300 properties and is responsible for moving families into and out of them as well as looking after you whilst you are living in the property. They also ensure local play parks, street lighting and communal grounds areas are well maintained.

If you have an ongoing issue with your property or surrounding areas, please call the Helpdesk on 0800 707 6000 on either option 1 or option 3 and ask our advisor to contact your AO to arrange a home visit.  By working together, we can try and make sure that your stay in your property is an enjoyable one.    

Armed Forces and Tax

Serving personnel, veterans, their families and their advisers can follow this LINK to access to information on how to deal with the tax and benefits issues faced by them.  

This information was updated in March 2017.

Request to Visitors to the New Forest

British Legion Breaks

See full details of RBL breaks at Byng House at this link

Soldier On

Soldier On! is a national independent education charity which teaches members of the British armed forces who have been made redundant on medical grounds to plan and manage their careers.

The charity works with both service leavers and veterans who have been wounded on operations, sustained injuries whilst serving or have been discharged through any other forms of ill health.

For more information, visit the website

Tuesday, 6 June 2017

Victory Services Club (VSC), London - Respite and Welfare Breaks

The Victory Services Club is very proud of the Respite and Welfare initiative that they offer, which provides a stay in the Capital for nominated personnel of all ranks. These breaks are intended to offer welcome respite for personnel wounded or injured on Operational Service, or for individuals who have encountered a significant welfare issue.

Further information is available at this link

and the Respite and Welfare initiative brochure is available HERE