Thursday, 28 July 2016

CarillionAmey - Opening hours of the Brompton office during August

Please see below for a change to the hours and closures at the Local Customer Service Centre Office (Brompton) over the summer period.

The office will only be open on the following dates in August between 8.30-12.30 only

Tues 2nd Aug
Wed 3rd Aug
Tues 9th Aug
Wed 10th Aug
Tues 16th Aug
Wed 17th Aug

Normal office hours of 9.30-1.30 Mon – Thu and 9.30-11.30 on Friday will resume as of Tues 6th Sep 2016.

Wednesday, 27 July 2016

CarillionAmey - Sustain and Improve

Union Jack Club (London)

For further information about the Union Jack Club, see the website

Monday, 25 July 2016

National Domestic Violence Helpline

For further information, please visit the website at

Advice for drivers in Dover - Press Release from Highways England

Drivers heading to Dover are being advised to plan their journeys as key routes are likely to be busier than normal.
French border police at the Port of Dover and Eurotunnel continue to follow French government requirements to deliver heightened security checks to keep the traveling public safe following the recent attacks in France.
It is expected that the M20/A20 and M2/A2 approaches will be busy for tourist, freight and local traffic.

With the summer getaway approaching, it is expected that cross-Channel gateways will be busy.

Drivers are advised to:
  • plan their journeys and allow extra time if required
  • check travel conditions before setting out and, where it is safe to do so, during journeys
  • ensure they and their cars are fit for the journey – including taking regular breaks and topping up with fuel
  • tourist traffic for the Port of Dover is advised to consider using the M2/A2
  • freight and cruise traffic is advised to use the M20/A20
  • local traffic is advised to consider other routes such as the B2011, A256 or A258, which may not be suitable for HGVs
Drivers heading for the Channel Tunnel are advised to turn up on time for their booked departure.
Highways England provides live traffic information via its website, local and national radio travel bulletins, electronic road signs and mobile apps. Local Twitter services are also available at @HighwaysSEAST.

Travel advice for drivers heading to the Port of Dover is also available on Twitter via @PoD_travelnews or from Kent County Council via @KentHighways.

Thursday, 21 July 2016

Scotty's Little Soldiers

Scotty’s Little Soldiers is a charity dedicated to supporting bereaved British Forces children.

Nikki Scott lost her Husband and father of two, Cpl Lee Scott in Afghanistan in 2009. Having witnessed first hand the devastation losing a serving parent can have on a child she has founded Scotty’s Little Soldiers, a charity to provide support for bereaved British Forces children.

The charity’s assistance is divided into 3 distinct programmes.  ‘Smiles’ offers the children that opportunity to smile again through a wide range of fun activities and gifts.  This includes holiday breaks, group events, special experiences and gifts at difficult times of the year.

The ‘Support’ programme aims to assist with the more emotional side of bereavement and includes access to professional counselling and a family support network.

Finally, the ‘Strides’ programme is designed to help with the charity’s beneficiaries’ personal development and includes a range of activity and educational grants.

For further information on the Scotty's Little Soldiers Charity, please go to the Website

Tuesday, 19 July 2016

CarillionAmey - Walk Away Cleaning Scheme

10 facts about the Walkaway Cleaning Scheme

To view this document online click HERE

Forces UK Schools Directory 16/17

AFF Survey - How We Live - The Future of Housing

Please could all families in SFA please take a few minutes to complete this survey on the AFF website.

Change to Student Funding Benefits for Armed Forces Families

The Army Families Federation (AFF) is delighted that, after much campaigning, Service families should now find it much easier to undertake distance learning while posted overseas.

Following an announcement by Universities Minister Jo Johnson, Forces families should no longer be excluded from accessing a student loan if they are not resident in the UK on the first day of their chosen course. The new rule will grant eligibility for student funding for a UK based distance learning course even if families are posted overseas while the course is still ongoing.

Championing Spouse Training

AFF has worked hard for some time, to improve the employment and training prospects of Army spouses. Given that spouses are unable to work in some overseas locations, they are pleased that improved training opportunities will now be available.

AFF Chief Executive Sara Baade said: “AFF is delighted with the Government’s decision to change student funding rules in order to provide Armed Forces families who are posted abroad with the same opportunities as those living in the UK, when accessing Student Finance England loans.

Heatwave - How to Survive in Hot Weather

For advice on how to survive the heatwave, see the NHS Choices Website

Friday, 15 July 2016

Future Accommodation Model (Survey for Service Personnel & Spouses)

Future Accommodation Model – A survey for Service Personnel and Spouses is seeking feedback their views on how they would like accommodation to be provided. Families are requested to complete the AFF survey to provide their views and feedback and to help influence the decisions being made.

Service Families Federations are hosting the Big Survey 2016 – Future of Housing. 

AFF has three Fitbit Flex to giveaway for those taking the survey (those wanting to be entered for a chance to win one will need to include their details at the end of the survey).   

See the survey here


Have you got the MOD ICE app? 20,000 others have!

 The MOD ICE (In Case of Emergency) app produced by the Ministry of Defence’s Joint Casualty and Compassionate Centre (JCCC) has now been downloaded 20,000 times by British service personnel and their families since its launch in October 2015.

The JCCC, part of Defence Business Services (DBS), provides a focal point for casualty administration and notification and requests for compassionate travel (for those personnel serving overseas) in respect of members of the British Armed Forces at any time and will take immediate action for service personnel and their families when an emergency occurs. JCCC offers immediate support 24 hours a day, 7 days a week, to all in uniform and their loved ones should an incident occur.

As part of the JCCC’s work, the team developed the MOD ICE app that offers a ‘click and call’ facility to direct the user to the most appropriate source of help if they are faced with a family emergency. The app guides the user to the correct point of contact even if the emergency is to be managed outside of JCCC’s remit, for example by service welfare or a charity partner.

Available from the Defence Gateway internet site – - MOD ICE has reached 20,000 downloads in just nine months, but the aim is for all members of the British Armed Forces and their families members to have the app on their phone or mobile device.

Tuesday, 5 July 2016

CarillionAmey's March-In Standards

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CarillionAmey Self Help - Pre-Move In / Move Out Guide

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MOD Veterans' Support

To mark the centenary of the Battle of the Somme this week, Defence Business Services has produced a short 30 second film to highlight MOD’s veterans' support.

See the film on Facebook at or search Facebook for ‘MOD Veterans UK’ where the film is pinned to the top.